Why We Do It
A recent study conducted by the American Customer Satisfaction Index across all 47 industries found that Internet Service Providers and Subscription Television ranked among the lowest customer satisfaction, scoring 12% below the national average.
A nationwide survey found that 61% of people think they pay too much for internet, and almost half believe their internet is too slow.
In a study conducted by NPR they found, “A lack of competition and consumer choice in the broadband provider market has been cited as the primary reason internet costs can be high and speeds and access can be poor, even in urban areas.”
Our Solution
The message is clear. People want faster speeds, more affordable prices, and a better customer experience. We are excited to give our community that solution.